As I sit down to talk with Pam I take a moment to glance around her office. It’s a large space, with seating for the clients she works with and photos of her family lining the cabinets. I know from previous conversations that she is especially happy with the walls – this summer a group of World Changers volunteers removed the horribly dated wallpaper and painted everything a crisp white. Today, Pam told me, she would be free to talk. Monday is a “paperwork day”.
Q: How long have you been with NHS?